0203 937 7733
12 Queens Road, Buckhurst Hill, Essex, IG9 5BY
0203 937 7733
12 Queens Road, Buckhurst Hill, Essex, IG9 5BY
estate agents

Caplen Estates, a local independent estate agent, born in 2017.

We are a family business established with over 25 years combined sales and lettings experience plus extensive knowledge of the local West Essex property market.

Our team is extremely passionate about the area and we ensure the best advice is given to all clients from first time home purchases to long term rental investments.

“Caplen Estates…the key to your future”

Our primary goals are to ensure the smooth running of all transactions and partnerships, that your home is well maintained, and investments supported with confidence.

We have an experienced property management team who work directly for Caplen Estates and ensure that all works are completed to the highest standard and all regulations are complied with.

Caplen Estates

Caplen Estates offer all fully managed let properties, rent guarantee policies and the highest level of inspections. Alongside extensive tenancy referencing to ensure all parties involved have peace of mind with the knowledge that care and diligence was taken at all levels.

How we work for you

Marketing your property in the right way is key to finding the perfect buyer or tenant, and here at Caplen Estates we pride ourselves on working with the very best photographers and property software.

We have a range of tools available from 2D and 3D floor planning, drone photography and videography, reflecting the properties footprint and details offering a true representation.

Online marketing, keeping up to date with the latest trends and technology is key to reaching a wider target audience, working with our own website, social media platforms and Rightmove enables us to present your property to a local, national and global audience.

Protecting your valuable asset, 100% accompanied viewings, membership to The Property Ombudsman and all complaint insurance policies available show our commitment to your our customer

Meet The Team


Katrina Bullen

Starting my career over 20 years ago as a sales executive in the hotel industry, my approach was tenacious, driven and goal-orientated, with a sense of fun, aside from growing in experience and achievements. Not much else has changed! My career within hospitality took me the length and breadth of the UK (and its motorways!). After having children things changed a little and I wanted more, but more of many things that being employed couldn’t quite give me. Calling on my experience as a commercial leader within the hospitality industry, I chose to follow a dream and create something new and fresh within the property market. And so Caplen Estates was born!

Opening my own business, Caplen Estates has been the ultimate experience. Working with family can always be tricky but going into business with my brother has offered me a level of support I could have only imagined. Trust, empathy, drive and wanting the best for you and all those around you.

Now officially on the High Street, our business is going from strength to strength, especially in tough times for the industry. We are excited about the future and reaching our dreams. Watch this space!


Adam Capon

Having worked in the property industry for many years, I wanted to take things to the next level, giving me an opportunity to showcase my skills and experience within our family business at Caplen Estates.

Living and growing up within the local area enables me to connect with the local community and its customers, offering our values, which derive from being a family business; honesty, transparency, trust and great customer service.

Having hit new heights in opening on our beloved High Street, shows that we are not here just to make up the numbers! We are bringing back all the “old school” techniques in working with our customers… Watch this space, “The Key to Your Future” is here!


Emma Arkle
Office Administrator

After working as a PA in large corporate organisations in Central London and Canary Wharf for over 13 years, I moved to Abu Dhabi in the UAE, where I took on the role of Business Development Manager in an international bank. Following 10yrs in the UAE and a career break to raise my two children, I am now living back in the UK and was recently hired as Office Administrator for Caplen Estates, with a focus primarily on office management, marketing and sponsorship opportunities within the local community and also providing support to our Sales Team.

I am enjoying working in a smaller independent business, where strong family values are key. Having never worked in the property industry, I am enjoying utilising my experience and I am excited about what the future may hold for my new career and for the future of this thriving family business.


Anna Samuel
Property Manager (currently on Maternity Leave until September 2020)

Having worked in the property industry in the City several years ago, it felt very natural joining the Caplen Estates family. Communication is key in my role and something I pride myself on when building relationships with clients. I enjoy the challenges my job presents but relish the opportunity to provide the best service possible. Working for an independent agent means a more personable approach to our clients, which is exactly what Caplen Estates is all about. I’m so excited to see what’s next for us and to grow with the company.


Jessica Capon
Social Media Manager

We also work in association with Mortgage Brokers and Conveyancers.

0203 937 7733
12 Queens Road, Buckhurst Hill, Essex, IG9 5BY
The Property Ombudsman Deposit Protection Scheme Rightmove Zoopla OnTheMarket